Overview
This course explores change management concepts, tools, and best practices. It is designed to develop participants’ competencies to lead and manage change. Participants will examine the change management process, approaches to implementing organisational change, and obstacles to change. Additionally, they will examine the various emotions associated with change and the strategies for managing them. There will be a focus on managing resistance to change and building commitment.
Participants will learn how to:
- Explain key change management concepts and theories.
- Discuss the importance of change and change management to organisational success.
- Explain the steps of a change process.
- Analyse the emotional impact of organisational change on staff.
- Develop appropriate strategies to address obstacles, employee concerns, and misconceptions about change.
- Implement techniques to manage and reduce resistance and foster a supportive environment for change.
- Effectively communicate change to staff during the change process.
- Implement strategies to build and sustain commitment to change initiatives.
- Foster a culture that embraces and supports continuous improvement and change.
- Accept role and responsibility in successfully managing organisational change.
- Examine own feelings and approach to organisational change.
- Foster resilience and flexibility during change.
